Shipping and Exchange Policy

At our education and training organization, we prioritize your satisfaction and convenience when it comes to shipping and exchanges. Below are the key points of our policy:

1. Shipping:

   • All educational materials, such as books, course guides, and resources, are delivered promptly to your registered address.
   • Shipping timelines depend on your location, but we aim to ensure delivery within 7-10 working days for most areas.
   • You will receive a tracking number via email or SMS to monitor the status of your shipment.

2. Exchange:

   • If you receive damaged, defective, or incorrect materials, you can request an exchange within 7 days of delivery.
   • To initiate an exchange, contact our support team with proof of the issue (e.g., images of damaged material).
   • Exchanges are processed once the returned items are received in their original condition.

3. General Terms:

   • Digital course content and online subscriptions are non-exchangeable.
   • Shipping charges for returned items may apply in certain cases, which will be informed beforehand.

We are committed to providing a seamless experience and ensuring that our students have access to the best learning materials without hassle. If you have any questions, feel free to reach out to our support team!